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Refund Policy

Overview of the Refund Policy

The Club’s refund policy outlines the circumstances under which registration fee refunds may be granted. It is important for both parents and players to understand that the club incurs non-refundable expenses for each registered player. These expenses include payments for county affiliations, league participation, facility usage, social media activity, kit, equipment, registration, deregistration and other related costs. Many of these costs are committed prior to registration and the start of the season.

Refund Policy Details

Playing Season (September 1st to May 31st)

  • All playing kits featuring the Eldon Celtic JFC logo remain the property of the club.

  • Refunds will only be processed after the player returns all Eldon Celtic JFC playing kit in very good condition.

  • The amount refunded depends on the date the club receives notification of withdrawal:

  • If the Club is notified before September 30th, 80% of the registration fee will be refunded, less the administration fee.

  • If the Club is notified between October 1st and November 30th,  40% of the registration fees will be refunded, less the administration fee.

  • If the Club is notified on or after December 1st, no portion of the registration fees will be refunded. 

  • If the kit is returned in good condition within 7 days of leaving at any point a discretionary goodwill payment could be made. 

  • If the kit has not been returned within 14 days of leaving the club, the full cost of the kit will be deducted from any refund.

Tournaments & Preseason (May 1st to August 31st)

From May 1st through August 31st each year, individual managers select and enter tournaments at their discretion and are responsible for managing the associated costs. Any requests for refunds during this period are handled directly by the respective team manager.

Implementation Process

To qualify for a refund under this policy, a written notice must be submitted to both the Team Manager and the Club Secretary. Upon receipt of this termination notice, the Club Secretary will coordinate the process to arrange reimbursement of the applicable registration fee. The refund will be issued within 7 days of the receipt of the kit, or 14 days upon receipt of the termination notice, whichever is sooner.

For any questions or to begin the refund process, please contact the Club Secretary at secretary@eldonceltic.com.

Club secretary – secretary@eldonceltic.com
 

Thanks for your consideration!

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